📜 Terms & Conditions
Effective Date: 01 JULY 2025
Last Updated: 15 JULY 2025
Welcome to EduMax – an educational platform designed to support students through video courses, test series, notes, and 1-to-1 mentorship.
By accessing or using our platform (website/app), you agree to these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By creating an account or using our services, you agree to comply with and be bound by these Terms. If you disagree, please do not use our platform.
2. User Eligibility
Our services are intended for students aged 13 years or older. Users under 18 must use the platform under the guidance of a parent or guardian.
3. User Account & Security
- You are responsible for keeping your login credentials secure.
- Do not share your account with others. Each user must have a unique account.
- Notify us immediately if you suspect unauthorized access.
4. Services Offered
We provide:
- Structured video courses for classes 9th–10th
- Mock tests, notes, and progress tracking
- 1-to-1 mentorship via live calls & WhatsApp chat
- Performance analysis and personalized feedback
5. Payment & Refunds
- Some courses are paid. You must pay the fee in full to access premium content.
- Fees are non-refundable, except in case of technical issues or duplicate transactions.
- All transactions are processed securely through trusted payment gateways.
6. Code of Conduct
You agree to:
- Use the platform respectfully and legally
- Not misuse, hack, or disrupt services
- Not record or redistribute paid content without permission
Violation may result in suspension or permanent termination of your account.
7. Intellectual Property
All course materials, videos, documents, and mentorship content are the intellectual property of [Your Platform Name]. Unauthorized copying, resale, or sharing is strictly prohibited.
8. Privacy & Data
We respect your privacy. Please read our full Privacy Policy to understand how we collect, use, and protect your data.
9. Third-Party Tools
We use tools like:
- WhatsApp & Zoom for mentorship
- Payment Gateways for secure transactions
- Analytics Tools for performance tracking
Each third-party service has its own terms & privacy policies.
10. Termination
We reserve the right to:
- Suspend or terminate access for violations of these terms
- Modify or discontinue services at any time, with or without notice
11. Limitation of Liability
We are not liable for:
- Service interruptions due to technical issues
- Loss of data due to user error
- Any damages caused by reliance on educational content
Our goal is to provide helpful learning resources, but student performance ultimately depends on individual effort.
12. Changes to Terms
We may update these Terms from time to time. Changes will be posted here and notified via app or email. Continued use implies acceptance of the updated terms.
13. Contact Us
For queries, complaints, or feedback:
📧 Email: help@edumax.live
📞 Phone: [+91 XXXXX-XXXXX]
🏢 Address: AN Complex, Marris road, Aligarh -202122