Effective Date: 01 JULY 2025
Last Updated: 15 JULY 2025
Welcome to EduMax. Your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information.
📌 1. Information We Collect
We collect the following types of information when you use our services:
Personal Information
- Name, email address, phone number, class & school details
- Login credentials (username, password)
Usage Data
- Pages visited, time spent on content, clicks, and interactions
- Test results, scores, and learning progress
Communication
- Chats via WhatsApp, in-app messages, and mentorship call logs
Device & Log Data
- IP address, browser type, device info, operating system
📦 2. How We Use Your Information
We use your data to:
- Deliver personalized courses and mentorship
- Track academic performance and provide progress reports
- Respond to support queries
- Send notifications and reminders
- Improve our platform and user experience
We do not sell or rent your data to third-party advertisers.
🔒 3. Data Protection
We use strong security measures to protect your data:
- SSL encryption for secure communication
- Data stored on protected servers
- Access control and regular audits
👶 4. Children’s Privacy
Our services are designed for students age 13 and above. For users under 18, we recommend parental supervision. We do not knowingly collect data from children without consent.
🤝 5. Third-Party Services
We may use trusted third-party tools:
- Payment gateways for secure transactions (e.g., Razorpay, Paytm)
- Analytics services (e.g., Google Analytics)
- WhatsApp/Zoom for mentorship communication
Each provider has its own privacy policy.
⚖️ 6. Your Rights
You have the right to:
- Access, update, or delete your data
- Request a copy of your stored data
- Opt out of promotional messages
Email us at help@edumax.live for any requests.
🔁 7. Updates to This Policy
We may revise this policy. Changes will be updated on this page and notified via email or app.
📬 Contact Us
For questions, feedback, or data requests:
📧 Email: help@edumax.live
📞 Phone: [+91 XXXXX-XXXXX]
🏢 Address: AN Complex, Marris road, Aligarh -202122